Refund policy
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, refunds or exchanges for:
- Incorrect size selection
- Change of mind
- Personal preference
- Accidental orders
Please refer to our size guide before purchasing. If you have any questions about sizing, we're always happy to help before you place your order.
Damaged or Incorrect Items
If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Clear photos of the item
- Photos of any damage or the incorrect product received
Once reviewed, we'll arrange a replacement or suitable resolution if the issue is confirmed to be our error.
Lost or Delayed Parcels
Once your order has been handed to the shipping carrier, we are not responsible for delays caused by the courier. If your parcel is lost in transit, please contact us and we'll do our best to assist you in locating your order.